Pricing
Simple pricing for refund assistance
Choose the plan that fits your needs and get help managing refund requests, contacting merchants, and tracking your case until a response is received.
Care Basic
per week
- Claim submission assistance
- Merchant contact support
- Refund tracking
- Order issue guidance
- Faster resolutions
- Basic response support
Care Plus
per week
- Everything in Care Basic
- Priority claim processing
- Follow-ups on unresolved cases
- Faster merchant outreach
- Extended refund tracking
- Priority response support
Care Premium
per week
- Everything in Care Plus
- Dedicated claim assistance
- High-priority case handling
- Escalation support
- Advanced tracking & updates
- Priority support access
Questions & Answers
What is Shopping Care?
Shopping Care is a membership service that helps customers handle issues related to online purchases.
Our system assists with preparing refund requests, contacting merchants when needed, and tracking the progress of your case.
What does the membership include?
Your membership provides access to tools and assistance designed to help manage refund requests and order-related issues. This includes claim preparation support, merchant communication assistance, and case tracking.
Can I cancel my membership anytime?
Yes. You can cancel your membership at any time through the Manage My Membership page. Once canceled, no future charges will be applied.
How can I contact support?
You can reach our support team through the contact page or by email. Our team is available to assist with questions related to your membership or your case.